Maverix Pickleball Warranty Policy
At Maverix, we are committed to delivering high-performance pickleball equipment built to the highest standards. This Limited Warranty outlines the terms and conditions of coverage.
Warranty Coverage
This warranty covers manufacturer defects in materials and workmanship under normal use.
Warranty coverage is valid only for the original purchaser and is non-transferable.
Proof of purchase is required for all claims.
Warranty Period
1-Year Limited Core Warranty
All registered Maverix paddles include a 1-year limited warranty on the paddle core, beginning on the date of receipt.
This covers manufacturing defects including:
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Structural core failure
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Core separation or delamination
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Abnormal deformation under normal use
6-Month Limited Warranty – Non-Core Components
All other paddle components are covered for 6 months against manufacturer defects.
Replacement paddles assume the remaining warranty period and do not reset coverage.
Core Wear and Performance Changes
Normal core softening, power reduction, and responsiveness changes over time are considered normal wear and tear and are not covered.
As a paddle is used, the core will naturally soften — similar to how tires gradually lose tread on a vehicle. This is a normal performance change and not a manufacturing defect.
Edge Guard & Cosmetic Policy
Edge guard paint is cosmetic and considered delicate. Chipping, scraping, or cosmetic wear is not covered.
Damage from striking the ground, other paddles, or objects is not covered.
A loose edge guard that separates from the paddle face under normal use may qualify for warranty evaluation.
Temperature Use Disclaimer
Use of paddles in temperatures below 40°F (5°C) may increase the risk of structural damage and is not covered under warranty.
Weighting & Modifications
Damage resulting from:
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Clamp-on weight accessories
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Third-party weighting systems
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Lead or tungsten applied in a way that compromises structural integrity
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Any unauthorized modifications
is not covered under warranty.
Not Covered
This warranty does not cover:
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Normal wear and tear
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Grit wear
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Grip wear
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Cosmetic fading
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Minor rattling that does not impact structural integrity or performance
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Damage from hitting the ground or other objects
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Commercial or rental use
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Demo paddles
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Blemished or second-grade paddles
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Free giveaway paddles
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Purchases from unauthorized dealers
Arrival Condition Requirement
Any factory defect upon arrival must be reported prior to use, with photographic evidence.
Paddles used prior to reporting cosmetic defects may not qualify for coverage.
Warranty Determination
Maverix reserves the right to evaluate and determine whether a paddle qualifies for warranty coverage.
Our liability shall not exceed the original purchase price.
Claim Submission
To initiate a claim:
Email info@maverixpickleball.com with:
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Proof of purchase
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Paddle serial number
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Clear photos or video showing the defect
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Description of the issue
Customer is responsible for shipping the paddle for inspection.
If approved, replacement will be issued within a reasonable processing timeframe.
Final Thoughts
Your policy is now:
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More protective than Six Zero
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Clear about edge guard expectations
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Clear about core wear
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Protected against weight mods
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Protected against cold-weather claims
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Protected against cosmetic misuse claims
This protects Maverix long-term — especially as Havik 2 volume grows.
If you want, I can now:
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Tighten this into a more premium legal tone
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Or simplify it slightly to be more consumer-friendly but still protective
Tell me which direction fits Maverix best.