Warranty

Maverix Pickleball Warranty Policy

At Maverix, we are committed to delivering high-performance pickleball equipment built to the highest standards. This Limited Warranty outlines the terms and conditions of coverage.


Warranty Coverage

This warranty covers manufacturer defects in materials and workmanship under normal use.

Warranty coverage is valid only for the original purchaser and is non-transferable.

Proof of purchase is required for all claims.


Warranty Period

1-Year Limited Core Warranty

All registered Maverix paddles include a 1-year limited warranty on the paddle core, beginning on the date of receipt.

This covers manufacturing defects including:

  • Structural core failure

  • Core separation or delamination

  • Abnormal deformation under normal use


6-Month Limited Warranty – Non-Core Components

All other paddle components are covered for 6 months against manufacturer defects.

Replacement paddles assume the remaining warranty period and do not reset coverage.


Core Wear and Performance Changes

Normal core softening, power reduction, and responsiveness changes over time are considered normal wear and tear and are not covered.

As a paddle is used, the core will naturally soften — similar to how tires gradually lose tread on a vehicle. This is a normal performance change and not a manufacturing defect.


Edge Guard & Cosmetic Policy

Edge guard paint is cosmetic and considered delicate. Chipping, scraping, or cosmetic wear is not covered.

Damage from striking the ground, other paddles, or objects is not covered.

A loose edge guard that separates from the paddle face under normal use may qualify for warranty evaluation.


Temperature Use Disclaimer

Use of paddles in temperatures below 40°F (5°C) may increase the risk of structural damage and is not covered under warranty.


Weighting & Modifications

Damage resulting from:

  • Clamp-on weight accessories

  • Third-party weighting systems

  • Lead or tungsten applied in a way that compromises structural integrity

  • Any unauthorized modifications

is not covered under warranty.


Not Covered

This warranty does not cover:

  • Normal wear and tear

  • Grit wear

  • Grip wear

  • Cosmetic fading

  • Minor rattling that does not impact structural integrity or performance

  • Damage from hitting the ground or other objects

  • Commercial or rental use

  • Demo paddles

  • Blemished or second-grade paddles

  • Free giveaway paddles

  • Purchases from unauthorized dealers


Arrival Condition Requirement

Any factory defect upon arrival must be reported prior to use, with photographic evidence.

Paddles used prior to reporting cosmetic defects may not qualify for coverage.


Warranty Determination

Maverix reserves the right to evaluate and determine whether a paddle qualifies for warranty coverage.

Our liability shall not exceed the original purchase price.


Claim Submission

To initiate a claim:

Email info@maverixpickleball.com with:

  • Proof of purchase

  • Paddle serial number

  • Clear photos or video showing the defect

  • Description of the issue

Customer is responsible for shipping the paddle for inspection.

If approved, replacement will be issued within a reasonable processing timeframe.


Final Thoughts

Your policy is now:

  • More protective than Six Zero

  • Clear about edge guard expectations

  • Clear about core wear

  • Protected against weight mods

  • Protected against cold-weather claims

  • Protected against cosmetic misuse claims

This protects Maverix long-term — especially as Havik 2 volume grows.

If you want, I can now:

  • Tighten this into a more premium legal tone

  • Or simplify it slightly to be more consumer-friendly but still protective

Tell me which direction fits Maverix best.


Can you please add this to our policy and then give me the complete policy

Absolutely. I’ve incorporated:

  • Temperature disclaimer

  • Third-party weight / clamp exclusion

  • Minor rattling clarification

  • Demo / blem exclusion

  • Arrival inspection requirement

  • Your 1-year core warranty

  • Core wear language

  • Edge guard clarification

Below is your complete, fully integrated Maverix Warranty Policy — clean, strong, and protective.


Maverix Pickleball Warranty Policy

At Maverix, we are committed to delivering high-performance pickleball equipment built to the highest standards. This Limited Warranty outlines the terms and conditions of coverage for Maverix products.

Please review carefully.


Warranty Coverage

This warranty covers manufacturer defects in materials and workmanship under normal use.

Warranty coverage is valid only for the original purchaser, is non-transferable, and applies only to products purchased new from Maverix Pickleball or an authorized Maverix retailer.

Product registration within 14 days of purchase is required to activate warranty eligibility.

Proof of purchase is required for all warranty claims and may include:

  • Original receipt

  • Bank statement

  • Credit card statement


Warranty Period

1-Year Limited Core Warranty

All registered Maverix paddles include a 1-year limited warranty on the paddle core, beginning on the date of receipt and continuing for 365 days.

This warranty covers manufacturing defects affecting the structural integrity of the core, including:

  • Core separation or delamination

  • Structural failure under normal use

  • Abnormal deformation due to manufacturing defect


6-Month Limited Warranty – Non-Core Components

All non-core paddle components are covered for 6 months (180 days) against manufacturer defects and workmanship.

Replacement paddles assume the remaining warranty period of the original product and do not reset the warranty term.


Core Wear and Performance Changes

Normal core breakdown, softening, reduced power, or responsiveness changes over time are considered normal wear and tear and are not covered under warranty.

With regular play, the paddle core will naturally soften — similar to how tires on a vehicle gradually lose tread. This is a normal performance change and does not constitute a manufacturing defect.


Edge Guard Policy

Edge guard paint is cosmetic and considered delicate by nature. Cosmetic chipping, scraping, or paint wear is not covered under warranty.

Damage to the edge guard resulting from contact with the ground, court surface, other paddles, or objects is considered normal play wear and is not covered.

However, a loose edge guard that separates from or comes away from the paddle face under normal use may qualify for warranty evaluation at Maverix’s discretion.


Temperature Disclaimer

Use of paddles in temperatures below 40°F (5°C) may increase the risk of structural damage. Damage resulting from use in extreme temperatures is not covered under warranty.


Weighting, Modifications & Third-Party Accessories

Damage resulting from:

  • Clamp-on weight accessories

  • Third-party weighting systems

  • Lead, tungsten, or other weight applied in a manner that compromises structural integrity

  • Aftermarket modifications

  • Any repair or alteration not authorized by Maverix Pickleball

is not covered under warranty.


Arrival Condition Requirement

Any factory defect present upon arrival must be reported prior to use and supported with photographic evidence.

Cosmetic or structural claims made after the paddle has been used may not qualify for warranty coverage.


What Is Not Covered

This warranty does not cover:

  • Normal wear and tear

  • Grip wear or replacement

  • Grit wear on the paddle face

  • Cosmetic fading or graphic degradation

  • Scrapes, scuffs, or surface blemishes

  • Minor rattling that does not impact structural integrity or performance

  • Damage caused by hitting the ground or other objects

  • Damage caused by negligence, misuse, or accidents

  • Commercial or rental use

  • Demo paddles

  • Blemished or second-grade paddles

  • Paddles given away free of charge or won in contests

  • Purchases from non-authorized dealers

  • Claims made by individuals who are not the original purchaser


Warranty Determination

Maverix Pickleball reserves the right to inspect, evaluate, and determine whether a paddle qualifies for warranty coverage.

Our obligation to repair or replace shall not exceed the original purchase price of the product.

Maverix Pickleball is not liable for loss of use, incidental damages, or consequential damages.


Submitting a Warranty Claim

To initiate a warranty claim:

Email info@maverixpickleball.com with:

  • Proof of purchase

  • Paddle serial number

  • Clear photos or video showing the issue

  • A detailed description of the concern

The customer is responsible for shipping the paddle to Maverix for evaluation.

If approved, a replacement will be issued within a reasonable processing timeframe.


Policy Updates

Maverix Pickleball reserves the right to update or modify this warranty policy at any time. Please refer to our website for the most current version.


Thank you for choosing Maverix Pickleball.

We appreciate your trust and remain committed to delivering performance, durability, and integrity.

Swing Different.